Our Guarantee
Order with confidence, your satisfaction is our goal! And NO restocking fee's!
Refund: All American Gifts will provide a full refund, less shipping cost, to the customer who, for any reason, returns merchandise within thirty (30) days of the date of delivery of the item(s). (Personalized Laser Engraving, if any, cannot be refunded)
Secure your merchandise in the original packaging if possible, make sure your name is on the package, and mail the item(s) to:
All American Gifts -
870 E. Research Dr. - Suite 8 -
Palm Springs, CA 92262
Once we receive your returned item, we will issue you a refund for the cost of the original item.
Exchange: Requests for exchange of items will be honored for a period of sixty (60) days from the date of delivery of the item to the customer. Please call us so we can handle the exchange of items. 1-800-344-8421
Errors: If we have made an error on your order, please contact us, so we can get a replacement shipped to you right away! If the purchaser had made a mistake on the order, please contact us, so we can give a quote on getting it replaced! If we made an error, a UPS Call Tag will be issued for returns for refund and/or exchange. United States Postal Service delivered items can be returned and postage will be reimbursed.
If you have ANY questions, please do not hesitate to contact us!
Shipping
Over 90% of our items are in stock at all times. Depending on the time of day that you place your order, we may be able to ship your item(s) the SAME DAY. Most of our items are shipped within 2 business days. This includes the majority of our products that include customized laser engraving. Rush shipping is available...please see your shopping cart for pricing and availability.
Contact Us
All American Gifts
870 E. Research Drive Suite 8
Palm Springs, CA 92262
Call 1-800-344-8421 E-mail
M-F 8-5PM PST